Frequently Asked Questions

Modified on Wed, 29 Jun 2022 at 09:58 AM

What will happen to the files that have been uploaded to the existing Secure File Transfer portal?


Access to these files will be disabled on Monday, July 4th, and the files themselves will be permanently deleted on Monday, July 11th.



What benefits does Citrix ShareFile have over the Secure File Transfer?


Features such as two-factor authentication, file versioning, shared folders are all part of ShareFile.


How do I…?


We have prepared a number of support articles on ShareFile. You can access these here. If there’s something that we haven’t covered, you can get in touch with our support team via support@pdwgroup.co.uk.


When will I receive my activation link for ShareFile?


We aim to send these out over the course of this week.

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